Depetrini Ltd (“we,” “us,” or “our”) values the privacy of our clients and is committed to the responsible management, use, and protection of your personal data. This Privacy Policy outlines our practices regarding data collection, use, processing, and security measures to comply with the General Data Protection Regulation (GDPR) and relevant data protection laws. By engaging our services, you consent to the collection, processing, and use of your personal data as described herein.

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1. Scope of Data Collection

In the course of providing our travel and related services, we collect a variety of personal data necessary for effective service delivery. The types of data we may collect include:

• Personal Identification Information: This includes, but is not limited to, full name, date of birth, nationality, passport information, and other identifiers required to book travel and accommodations.

• Contact Information: Email address, phone numbers, and physical address for communication and service updates.

• Financial and Payment Information: Credit card or bank details for payment processing, which are handled securely by our payment processor and stored only as long as required for transaction verification.

• Travel Preferences and Special Requirements: Information you provide related to your preferences, such as dietary requirements, accessibility needs, and any special requests, to ensure a customized travel experience.

• Digital Interaction Data: When you use our website or communicate with us digitally, we may collect information related to your IP address, browser type, and website usage to improve your online experience and website functionality.

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2. Purpose and Legal Basis for Data Processing

Depetrini Ltd processes personal data only where there is a legitimate business purpose and legal basis, in line with applicable data protection laws. The purposes for which we process your personal data include:

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• Booking Management and Fulfillment: Personal information is used to process bookings, make reservations, and arrange travel services. This is necessary for fulfilling the contract between you and Depetrini Ltd.

• Communication and Service Updates: We use your contact details to inform you of changes to your itinerary, updates regarding your booking, and other necessary information pertinent to your travel arrangements.

• Enhancing Customer Experience: Data collected is used to tailor our services and provide a personalized travel experience, based on your preferences and feedback.

• Legal Compliance and Regulatory Obligations: We process certain data to fulfill legal obligations, such as those related to accounting, fraud prevention, and compliance with governmental regulations.

• Marketing and Promotional Communications: Subject to your consent, we may use your contact details to send information about new services, promotional offers, and other relevant updates. You may withdraw consent to marketing communications at any time.

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3. Data Sharing and Disclosure

Depetrini Ltd shares your personal data with trusted third-party service providers only as necessary for delivering the services requested. We adhere to strict data-sharing protocols and ensure that any third parties engaged comply with data protection standards. We may share your data with:

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• Service Providers: Hotels, airlines, transportation companies, and activity providers directly involved in your itinerary and travel arrangements.

• Payment Processors: To facilitate secure transactions, our payment partners handle your financial information, ensuring compliance with industry standards.

• Regulatory and Legal Authorities: We may be required to disclose personal data to government entities or legal bodies to comply with applicable laws, court orders, or lawful requests.

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Depetrini Ltd does not sell, rent, or otherwise disclose your data to third parties for marketing purposes without your explicit consent.

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4. Data Security Measures

The security of your personal data is of paramount importance to us. Depetrini Ltd employs industry-standard technical, administrative, and physical safeguards to protect your data from unauthorized access, loss, or misuse. These measures include, but are not limited to:

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• Encryption: All electronic transactions and financial information are encrypted to ensure secure data transfer.

• Access Control: Access to personal data is limited to authorized personnel who require it for specific operational purposes.

• Regular Security Audits: We conduct regular assessments of our systems to identify and address vulnerabilities in data protection.

• Secure Data Storage: Personal data is stored on secure servers, with appropriate security measures in place to prevent unauthorized access or data breaches.

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5. Data Retention Policy

Depetrini Ltd retains personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. The specific retention period is determined by factors such as the nature of the service provided, legal obligations, and the need to resolve disputes. When personal data is no longer required, it is securely deleted or anonymized in accordance with best practices.

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6. Your Rights Under GDPR

As a data subject under the GDPR, you have specific rights concerning the personal data we hold about you:

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• Right to Access: You may request a copy of the personal data we hold about you, along with information on how it is processed.

• Right to Rectification: You have the right to request corrections to any inaccurate or incomplete personal information.

• Right to Erasure (“Right to be Forgotten”): You may request the deletion of your personal data where there is no legal obligation for us to retain it.

• Right to Restriction of Processing: You can request that we limit the processing of your personal data in specific circumstances.

• Right to Data Portability: You may request that we provide your personal data to you or transfer it to another organization in a structured, commonly used format.

• Right to Object: You have the right to object to certain processing activities, including processing for direct marketing purposes.

• Right to Withdraw Consent: If you have provided consent for any data processing, you may withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

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To exercise any of these rights, please contact us at the information provided below.

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7. Changes to the Privacy Policy

Depetrini Ltd reserves the right to update or modify this Privacy Policy at any time to reflect changes in legal, regulatory, or operational requirements. Any significant updates will be communicated to clients directly, and the latest version of this Privacy Policy will be made available on our website. We encourage you to review this policy periodically to stay informed of any changes.

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8. Contact Information

For questions, concerns, or requests related to this Privacy Policy, please contact us at:

Depetrini Ltd
Email: info@depetrini.com
Phone: +393343844649

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We are committed to addressing any concerns regarding your privacy and ensuring compliance with applicable data protection regulations.